Privacy Policy

Last Updated: February 12, 2026

At Hyped.fm, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our event management platform.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

Account Information: Name, email address, phone number, password, and profile information
Event Information: Event details, descriptions, locations, dates, and related content you create
Communication Data: Messages, feedback, and correspondence you send to us or through our platform
Payment Information: Billing details and transaction information (processed securely through third-party payment processors)
RSVP Data: Responses and preferences you provide when registering for events

1.2 Automatically Collected Information

We automatically collect certain information when you use Hyped.fm:

Usage Data: Pages viewed, features used, time spent on the platform, and interaction patterns
Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
Location Data: General geographic location based on IP address
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party services you connect to Hyped.fm, including:

Authentication Providers: Information from services like Clerk for identity verification
Social Media Platforms: Public profile information if you connect your social media accounts
Payment Processors: Transaction confirmation and payment status information

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

Provide, maintain, and improve our event management platform
Create and manage your account
Process event registrations, RSVPs, and ticketing
Send event notifications, reminders, and updates via SMS and email
Facilitate communication between event organizers and attendees

2.2 Personalization

Customize your experience based on your preferences and usage patterns
Recommend events and features that may interest you
Display relevant content and advertisements

2.3 Analytics and Improvement

Analyze usage patterns and trends to improve our service
Monitor and analyze the effectiveness of our platform
Conduct research and development for new features

2.4 Communication

Send you technical notices, updates, security alerts, and support messages
Respond to your inquiries and provide customer support
Send marketing communications about new features and promotions (with your consent)

2.5 Security and Compliance

Detect, prevent, and address fraud, abuse, and security issues
Enforce our Terms of Service and protect our rights
Comply with legal obligations and regulatory requirements

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA), UK, or other jurisdictions with similar data protection laws, we process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to provide our services to you
Legitimate Interests: Our legitimate business interests, such as improving our services and ensuring security
Consent: Where you have given explicit consent for specific processing activities
Legal Obligations: Processing required to comply with applicable laws and regulations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly authorize us to do so, such as when you make your event public or share your RSVP status.

4.2 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, including:

Authentication Services: Clerk for identity verification and account management
Database and Hosting: Supabase for secure data storage
Payment Processing: Stripe for payment and subscription management
Communication Services: Twilio for SMS notifications and email delivery services
Analytics Providers: Services that help us understand platform usage
Customer Support: Tools that help us provide support and respond to inquiries

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Event Organizers

When you RSVP to an event, we share your relevant information (name, email, phone number if provided) with the event organizer so they can manage their event and communicate with attendees.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

Complying with legal obligations, court orders, or subpoenas
Protecting our rights, property, or safety, or that of our users or the public
Detecting, preventing, or addressing fraud, security, or technical issues

4.5 Business Transfers

If Hyped.fm is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. International Data Transfers

Hyped.fm operates globally and may transfer your information to countries outside your jurisdiction, including countries that may not have the same data protection laws. We implement appropriate safeguards to protect your information, including:

Standard contractual clauses approved by relevant authorities
Ensuring service providers have adequate data protection measures
Obtaining your consent where required by law

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

The duration of your account activity
Legal obligations to retain data (tax, accounting, legal requirements)
Dispute resolution and enforcement of our agreements
Security and fraud prevention

When we no longer need your information, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to access your personal information and request a copy in a structured, commonly used, machine-readable format.

7.2 Correction

You can update or correct inaccurate or incomplete personal information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention).

7.4 Restriction and Objection

You may request that we restrict processing of your personal information or object to certain processing activities.

7.5 Withdraw Consent

Where we rely on your consent to process your information, you can withdraw that consent at any time.

7.6 Opt-Out of Marketing

You can opt out of marketing communications by:

Clicking the "unsubscribe" link in our emails
Adjusting your notification preferences in account settings
Replying "STOP" to SMS messages
Contacting us directly

7.7 Exercising Your Rights

To exercise any of these rights, please contact us at olusola2509@gmail.com. We will respond to your request within the timeframe required by applicable law (typically 30 days).

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell personal information)
Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, contact us at olusola2509@gmail.com or use our online request form. We may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve your experience. Cookies are small data files stored on your device.

9.1 Types of Cookies We Use

Essential Cookies: Necessary for the platform to function properly
Analytics Cookies: Help us understand how users interact with our platform
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Deliver relevant advertisements and measure campaign effectiveness

9.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. For more information, visit your browser's help documentation.

10. Security Measures

We implement industry-standard security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and monitoring
Employee training on data protection practices
Secure development and deployment practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Hyped.fm is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page with a new "Last Updated" date
Sending you an email notification (for significant changes)
Displaying a prominent notice on our platform

Your continued use of Hyped.fm after changes become effective constitutes your acceptance of the updated Privacy Policy.

14. Data Protection Officer

For questions about data protection or to exercise your privacy rights, you can contact our Data Protection Officer at:

Email: olusola2509@gmail.com
Subject Line: Privacy Inquiry - Hyped.fm

15. Supervisory Authority

If you are in the EEA, UK, or another jurisdiction with a data protection authority, you have the right to lodge a complaint with your local supervisory authority if you believe we have processed your personal information in violation of applicable laws.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: olusola2509@gmail.com